When the implementation is complete a review of the system is advised. A review will identify:
- Modules where implementation has not commenced or has not been completed satisfactorily.
- Major tasks being processed outside of the system unnecessarily (For example Rent Reviews, manual writing of Purchase Ledger cheques, production of management accounts, manual posting of Housing Benefit payments).
- Additional reporting to meet the requirements of the original specification and the needs of your organisation
- If security is adequate. For instance, do users have the correct level of access in line with their duties and responsibilities.
- If a system of control reconciliations between interfaced modules are in place and regularly checked.
- If there is a clear and consistent manner of maintaining the system. For example, adding new properties, new General Ledger codes, changing data etc.
- If there is a clear understanding of the system by all users and if there is a requirement for additional training.
- If there is a policy for the implementation of software upgrades. Are upgrades tested and by whom. How are new features reviewed and who decides that they should or should not be adopted.
Similarly, associations must look to continually develop their systems. Organisations do not stand still and systems must therefore change to meet their changing needs. This requires a process of continually reviewing your organisation's requirements against the output from the system.
Whether you are reviewing your system as a final part of the implementation or as part of the ongoing development I am able to assist with this.